Reply by Devere Group May 20, 2015

We do our best to ensure that changeovers are as seamless as possible. Our main focus is delivering the very best service to our clients. If for any reason you cannot get hold of your adviser, please contact our customer service department (contact details on our website).
Author's
Shah Alam, Selangor
2 comments

I have been with Devere for 2 years, now 6 consultants changed over this time, starting again each time.Though most of them have been decent other than a few drunkards.

Now my most recent one is MIA and no response from the local office in Malaysia !

I tried to email, call, etc.. nothing. Their phone line just says they are busy, no response on email as well.

Also getting tired of the turn over as it is getting pretty ludicrious having so many consultants in just 2 years.

I have invested alot of my retirement with these guys and they surely have made some money.Typical financial guys

Review about: Financial Consultant.

I didn't like: Service response.

Review #571945 is a subjective opinion of a user.

1.8
Privacy and Data Security
Customer service
Website
Product or Service Quality
Diversity of Products or Services
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Let the company propose a solution

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Comments

Momodou
South San Francisco, California, United States #930470

These guys are thieves period!!Don't let them near your money if you don't want to end up like me, poor and bitter!!

They collected my retirement savings and lost me in bureaucracy.I am so MAD!!

JJ
Johannesburg, Gauteng, South Africa #930301

I can only concur with this above comment, ive lived in South Africa for 4 years and recently did a QROPS and i was exceptionally happy with the company and the product . HOWEVER in the last 6-8 months i have had 4 new consultants ,staff turnover is defenitely a problem and the real concerning issue i face is that I know more about the product and or investments than they do (and i know nothing trust me).

I have laid a complaint but true to form am waiting for some new person to come back to me !!!

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