Reply by Devere Group

We are very disappointed to hear that your experience with our company has thus far been less than satisfactory. We always strive to ensure that our clients’ interests are not only safeguarded but given top priority. Regretfully, though, we are not able to investigate your particular issue without knowing your personal details. Therefore, in order for us to be able to help further, could you kindly email us on Alternatively, you are more than welcome to call our Customer Care department, the details to which can be found under the ‘Contact Us’ tab on our website.

I was contacted by a representative who gave me the hard sell over 2 or 3 calls insisting it was in my best interest to meet up and discuss my future pension savings.

Foolishly i agreed to meet this Devere expert and was idiotically drawn into the web. I explained that I was not risk averse but was looking for safe areas in which to invest. I was recommended one of Devere's "special" products.

After some years of investments the fund was suspended and all the asset suspended. Devere say they informed their investors to withdraw. That is a joke. I only found out after looking into my policy myself (none from Devere contacted in the five years after opening the policy for any reason at all!

My opinion - devere - poor advice, poor customer service, poor follow up. Just poor! Doi noty invest with them!!

Reason of review: Poor customer service.

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