Reply by Devere Group

Hi Reiner,

Please send over your details and complaint to our Client Relations team at clientrelations@devere-group.com so we can assist you further.

Once received, we can assure you that it will receive our urgent attention.

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I have canceled today my account by deVEre and the want what we pay 70% feas for the cancelation!!!!! What seems to me me like a fraude! 10years they never contaced us or help us with our account. 10 years with out emails foncalls or personal contact! but in the moment what cancelt the account what a biti!!!!

What is not a company to trust!

Hi Reiner,

I can direct you to the relevant team to fully surrender your policy but you should note the following. Your current value is xxxxxxx EUR and if you fully surrender you will receive XXXXX EUR (less when 30%) meaning you will lose approximately XXXXX EUR (70% FEES). If you are still happy to proceed with a full surrender let me know and I will ask the team to begin the process for you. However if you would like to discuss your options then I am available to call you today. Thank you.

Kind regards,

Rushan Silva

Rushan Silva| Client Services Associate

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Direct line: +356 2256 6253

Direct Email: rushan.silva@devere-group.com

deVere Group Global Client Services

Tel: +356 2256 6900

Email: csvhelp@devere-group.com

Website: www.devere-group.com

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $19000.

Preferred solution: Full refund.

I liked: 10 years with out service, And i lost my many.

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