Reply by Devere Group Mar 27

Dear Mr. Platts,

We are very sorry to hear this, we can assure you that your queries above have been noted and our dedicated Client Relations Department shall be in contact with you shortly in order to provide you with the information you have requested.

Regards
deVere Group
Author's
0 comments

Many thanks for your kind response to my initial review team Devere.Indeed, it would appear that you have been transparent in stating that one of your advisors has been in contact with me, however, I've asked for the same advisor to disclose all interests that Devere have now or previously held with my plan provider, STM Malta so as to rule out any potential conflict of interest, but I suspect that if the Malta Financial Services Authority cannot extract this information out of you guys, I guess I've not no chance....

I've also asked the same advisor to be transparent in sharing the commission Devere have received in connection with my interests, but again, no response.So team Devere, lets see some transparency...

I didn't like: Fees, Lack of transparency, Commission, Lack of disclosure.

Review #1023487 is a subjective opinion of a user.

1.0
Customer service
Value for money
Interest Rate
Advertised vs Delivered
Additional Fees
Product or Service Quality
Reliability
Billing Practices
PRODUCT OR SERVICE Devere Group Customer Care
Reason of Review / Monetary Loss Lack of transparency, leading to suspicion and lack of confidence / Not specified
Preferred solution Not specified

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