Manufacturer: Devere Group Category: Customer Care Clear all filters (10 of 10 reviews match)
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Devere Group's reply to:

Our aim at deVere Group is to provide quality financial advice to all our clients, so we take any complaint very seriously. We are sorry to hear you are not happy with your experience, however we can confirm that your matter has been investigated and a response given...
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Product
Devere Group Customer Care
I didn't like
  • Unclear on fees
#1026963
Dear Mr. Platts, We are very sorry to hear this, we can assure you that your queries above have been noted and our dedicated Client Relations Department shall be in contact with you shortly in order to provide you with the information you have requested. Regards deVere...
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Product
Devere Group Customer Care
I didn't like
  • Lack of transparency
  • Lack of disclosure
  • Commission
#1023487
deVere Group provides expert independent advice to clients all over the world, helping them to maximise their capital and income. As one of the world’s leading financial advisory organisations, our dedicated team of advisers spread out across the globe are on hand to...
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Product
Devere Group Customer Care
I didn't like
  • Scam
#1007808
deVere Group provides expert independent advice to clients all over the world, helping them to maximise their capital and income. Together with our high level of service, we recommend products from some of the top institutions across the globe, which has allowed us to...
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Devere Group Abu Dhabi, Abu Dhabi
Product
Devere Group Customer Care
I didn't like
  • Unprofessional and negligent
#997023
Devere Group's reply to:

Dear Mr. Guba, As a company, we consistently strive to reach the high standards expected of us by our clients. Nonetheless, we do understand that issues may arise and we are always very willing to clear up any queries or complaints our clients may have. We believe that...
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Devere Group Shanghai, Shanghai
Product
Devere Group Customer Care
#963252
Devere Group's reply to:

Dear Sir, Thank you for your comments. As a company, we consistently strive to reach the high standards expected of us by our clients. Nonetheless, we do understand that issues may arise and we are always very willing to clear up any queries or complaints our clients...
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Product
Devere Group Customer Care
#957527
Devere Group's reply to:

Dear Mr Rugg, Many thanks for making contact with us. We are very sorry to hear that you are unhappy with the service you have received from our company. It is one of our priorities to ensure that client satisfaction is upheld that is why your communication has been...
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Devere Group Nicosia, Nicosia
Product
Devere Group Customer Care
I didn't like
  • See my comments
#926959
Dear Client, we are sorry to hear about your experience and can confirm we have updated our records so you will not be receiving any further calls from us. We would also like to add that all our consultants are fully trained and qualified to ensure our customers are...
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Devere Group Somers, New York
Product
Devere Group Customer Care
I liked
  • People on the call were ok
I didn't like
  • Cold call at work and the advice was poor
#853379
Devere Group's reply to:

Our Corporate Legal Department has been in touch with the client further to having received the complaint and will now be corresponding with her directly in terms of the issues raised.
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Devere Group Abu Dhabi, Abu Dhabi
Product
Devere Group Customer Care
I didn't like
  • Incompetence
  • Service response
  • Bad advice
#791027
Devere Group's reply to:

Being the world’s largest and most regulated IFA, deVere strive to build strong relationships with its clients. Our compliance team regularly contact clients to answer and discuss any queries they may have, guiding and supporting clients through every step of their...
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Devere Group Mexico, Capital District
Product
Devere Group Customer Care
#326083