Devere Group's reply to:
Update by user May 28, 2013
I have read the reports about De Vere's losing a court case against against a certain "gripe site".The fact is, if they addressed customers' complaints the customers would not be pushed to this last resort of posting on the site.
They have had the cheek to try to contact me through the site - well, if you are reading, De Vere, I already outlined my case in a detailed letter, most of whose points you ignored, replying with a standard letter that said the money markets went down in 2008. Most importantly, it ignored the illegality of the Spanish adviser selling a policy to a French resident when De Vere was not licensed in France at the time. I have also talked at length to the new adviser assigned in France, who has now (surprise, surprise) left the company. Back in 2008 I had a lengthy conversation with an aggressive manager in Zurich who took no responsibility for that adviser's unethical conduct.
Start by looking through your complaints files and offering some genuine redress to the people you have wronged and then you won't have to deal with attacks on the company's reputation!You will also find that, far from being lies posted under cover of anonymity, these are genuine stories that a look at the customers' records will corroborate.
Original review posted by user Oct 10, 2012
I was cold called after my father's death, and pressured into investing inheritance in off-shore life assurance wrapper.The adviser recommended terrible funds, took his commission then went AWOL during the financial crash of 2008.
After his mysterious disappearance DeVere took months to assign me another adviser by which time funds had gone bankrupt or were in suspension. I've lost about Â£50,000. I'm resident in France but they didn't have an office here at that time. The adviser was in Spain but got me to sign a form saying I'd been given the advice in Belgium.
Their website lists regulatory authorities but which one would this be under: France, Belgium or Spain? Or their main office in Switzerland?
Also very concerned about their QROPS scheme which I am also in.
Victims of DeVere need to get together, pool resources and information.I am planning to set up a meet-up group in Paris.
Monetary Loss: $60000.