De Vere say there has been considerable contact from themselves, if so my letter box and telephone line must be as broken as DE Vere . The one call I have had was to sell more and he thought I had withdrawn 37k , Now I have found my wife (who also is a big loser to DV but offered £500 in respect of possible a 4k loss and which she refused) has been sent confidential documents ref my qrops .
my comments about compliance 30 day cooling off commenced 8th mar but I was supposedly sent it on the 29th mar and there is so much more, it has taken me a long time but I have dug out the emails from the advisor.
would any savvy investor take on a fund with 5% initial charge and 3.07% annual charges had they known about them I don't think so ! a letter from the advisor says he didn't know of the charges so how then could he have declared them?
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.