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Devere Group's reply to:

deVere Group re-structured its European operations some years ago. This included the decision to reduce our presence in a number of countries, and instead, choosing to passport in to all European countries from our hubs. This strategy has been very successful and we...
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#971819
Devere Group's reply to:

Dear Mr. Guba, As a company, we consistently strive to reach the high standards expected of us by our clients. Nonetheless, we do understand that issues may arise and we are always very willing to clear up any queries or complaints our clients may have. We believe that...
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Shanghai, Shanghai
#963252
Devere Group's reply to:

Dear Sir/ Madam, We would like to apologise for the inconvenience these calls are causing you. Kindly advise who your email in regards to ceasing any further calls to your office was sent across to in order to ensure this is looked into at the earliest so no further...
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#960554
Dear Mr. Wooller, As a company we endeavor to ensure that each of our clients receive full and detailed documentation on all aspects of our products before signing the paperwork. We can see that our dedicated Clients Relations Department has already looked into your...
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I didn't like
  • Transparency
  • Bad advice
#958922
Devere Group's reply to:

Dear Sir, Thank you for your comments. As a company, we consistently strive to reach the high standards expected of us by our clients. Nonetheless, we do understand that issues may arise and we are always very willing to clear up any queries or complaints our clients...
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#957527
Dear Sir, Thank you for your comments. deVere Group aims to recruit the very best employees and provides on-going training to ensure we can maintain the high standards we expect from all of our advisers. However, as the client, you are entitled to obtain second...
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Basel, Basel-Stadt
I liked
  • Global scope
I didn't like
  • Follow up
  • Consistency
  • Transparency
#935078
Devere Group's reply to:

As this fund is the subject of regulatory investigation and possible legal actions by the Administrators, which we would support we are unable to comment further at this time. deVere is working relentlessly with many parties to find a solution to this matter for the...
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Puente Mayorga, Andalusia
I didn't like
  • Questionable advice given environment and customer profile
#931996
Devere Group's reply to:

We have no record of any client by this name. If you have a genuine complaint, please email us at clientrelations@devere-group.com
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Dubai, Dubai
#929878
Devere Group's reply to:

Dear Mr Rugg, Many thanks for making contact with us. We are very sorry to hear that you are unhappy with the service you have received from our company. It is one of our priorities to ensure that client satisfaction is upheld that is why your communication has been...
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Nicosia, Nicosia
I didn't like
  • See my comments
#926959
Devere Group's reply to:

Dear Mr Innes, As this fund is the subject of a potential legal matter we are unable to comment further at this time. deVere is working relentlessly to find a solution to this matter for the small number of clients invested into this fund. We will contact the clients...
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I didn't like
  • Bad advice
  • Lies
  • High charges
#911833