Reply by Devere Group Oct 13, 2016

Dear Sir,

Thank you for your comments. deVere Group aims to recruit the very best employees and provides on-going training to ensure we can maintain the high standards we expect from all of our advisers. However, as the client, you are entitled to obtain second opinions from other advisers before choosing to invest. We are sorry that you have received unsatisfactory care following the departure of your deVere Consultant. We aim to make this infrequent transition period as smooth as possible for all of our clients.
Author's
Basel, Basel-Stadt
0 comments

Hi, I was approached by financial advisors of the Vere Group (in Switzerland) and they advised Generali Vision Plan.Although the 1st financial advisor seemed very engaged and I signed up to the Generali Vision Plan short thereafter he left the company and since there has been enormous rotation leading to practically no followup, delays in portfolio changes and limited advise, which led me to have to start doing it myself.

Recently I noticed that the fees of my Vision plan were significantly higher then was explained to me by the Veere Group.

In short it seems that it will become difficult to get a positive return on this plan.This is always a risk when investing, and I am sure De Vere Group has professional advisors as well, but I would suggest to be very vigilant on what you sign up to.

I liked: Global scope.

I didn't like: Transparency, Consistency, Not clear about fees, Follow up.

Review #935078 is a subjective opinion of a user.

2.3
Staff
Website
Privacy and Data Security
Value for money
Billing Practices
Product or Service Quality
Diversity of Products or Services
Interest Rate
Reliability
Advertised vs Delivered
Discounts and Special Offers
Customer service
Additional Fees
Price Affordability
Reason of Review / Monetary Loss Pricing issue / Not specified
Preferred solution Not specified

Had an Experience with Devere Group?

Write a review