Reply by Devere Group

Our aim at deVere Group is to provide quality financial advice to all our clients, so we take any complaint very seriously. We are sorry to hear you are not happy with your experience, however we can confirm that your matter has been investigated and a response given to you. Should you have any further concerns, please feel free to get in touch with our Legal team directly who will be more than happy to assist.
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I was sold a Generalli Vision product in the UAE in 2011 which includes an insurance element. At this time Deverre (PIC) were not licensed to sell insurance products in the UAE and hence I feel this sale should be null and void under UAE.

I have written to both Deverre and Generalli on this matter but neither has had the courtesy to respond. I just wanted to warn others the extent this company will go to to make commission.

I have consulted with my legal advisors and am told that the company breached both Articles 24 and 26 of Federal Law No 6 of 2007. I would be interested if they would respond on here.

Product or Service Mentioned: Devere Group Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $150000.

Preferred solution: Full refund.

I didn't like: Unclear on fees.

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