Devere Group's reply to:
Devere Group - A disapointing experience
Although I was recommended DeVere group I had a disapointing experience.Based in Basel Switzerland, over a period of 18 months I had 3 different account managers.
I was never informed and had to find out afterwards. Quarterly updates and half yearly meetings were promised in reality I had to push for receiving updates and advise. When I moved abroad I authorized and signed for a portfolio change, which was never executed. I have taken the management of my protfolio into my own hands until I find a better and more reliable partner.
I am sure DeVere Groups is a leading company in its field, but it is as good as the customer facing people it hires and I did not have a good experience.I hope this is of help.
Reason of review: Poor customer service.