money strategic growth fund growth fund devere investment advice plan funds fees
Devere Group's reply to:

5 Years I lost money and the investment companies made £6250. | Devere Group review

Dear Mr.Powell,

We are extremely sorry to hear you are not pleased with our service. As a company, we consistently strive to reach the high standards and ensure client satisfaction is upheld. Our understanding is that you have already been contacted on a separate platform and the matter is currently being looked into. However, should you have any inquiry or require further assistance, please let us know.

Regards,
deVere Group
Review
#1699752 Review #1699752 is a subjective opinion of poster.
Pros
  • First contact was very professional
  • Global scope
Cons
  • Take no responsibilities for own mistakes
  • Do not side with clients
  • Questionable advice given environment and customer profile
Reason of review
I lost money over 5 years of them advising me. They suggested a 7% growth which would mean 58,000 would become 81,348 over 5 years.
Loss
$23000
Preferred solution
Let the company propose a solution
Tags
  • dishonest business dealings

I moved my small QROPS of £58000 and 5 years later in a period of financial growth of about 10% per year I made a loss and they took £6250 in fees. How can this be legitimate.

So disappointed and a little angry. Trust once lost is never recovered.

Devere Group's reply to:

Generali Vision sold by deVere | Devere Group review

Dear Mr.Krantz,

We are deeply sorry to hear that you are unhappy with our services. One of our top priorities is to ensure that client satisfaction is maintained. In the light of this, our dedicated Client Relations Department will revert back shortly on a separate platform.

Regards,
deVere Group
Review
#1624276 Review #1624276 is a subjective opinion of poster.
Product
Generali Worldwide Vision Retirement Plan
Pros
  • Good first impression
  • Keeps contact
Cons
  • Intransparent
  • Poor advice
  • Do not side with clients
Reason of review
Damaged or defective
Loss
$10000
Preferred solution
Full refund
Tags
  • Devere Switzerland

As many others i hav lost much money due to the misguided advice from deVere. In particular the failed Strategic Growth Fund, but also manual processing errors on deVere's side are main contributors.

Apparently the Generali Vision is called now Utmost Vision, without any information, and today i got informed that Utmost Wealth Solutions have made calculations mistakes and as a result must adjust my plan value down 10kEUR.

Outrageous! Can anyone be trusted in this industry?

Any advice on good legal support for this case welcome.

Devere Group's reply to:

Strategic Growth (sic) Fund fiasco | Devere Group review from Guildford, England

Dear Mr.James,

Please send over your details and complaint to Andre Vorster andre.vorster@devere-acuma.co.za so he can assist you further. Once received, we can assure you that it will receive his urgent attention.
Review
#1467143 Review #1467143 is a subjective opinion of poster.
Pros
  • Assistance by nathan lennox
Reason of review
Poor customer service
Loss
$50000
Preferred solution
Let the company propose a solution
Tags
  • Strategic Growth Fund Scam

Like many UK citizens living in South Africa around 2009/10 I was persuaded by DeVere SA (Tim Sant) to transfer my UK pension funds into an off-shore QROPS account. A significant portion of this was deposited into the now defunct Strategic Growth Fund. I am still paying fees as if the fund is still growing, which, as the fees are far more than the residual growth, will ultimately deplete the total value of my investment.

I have read various press articles about the SG fund fraud and dodgy dealings of DeVere executives in South Africa, and now read that, unsurprisingly, there are no recoverable assets from the Fund. To be honest I would like just to draw what little I have left in the two remaining small QROPS deposits.

My contact at DeVere in South Africa was Richard Pretorius, who no longer replies to emails. I spoke to Nathan Lennox at DeVere UK who was very helpful and explained the details of the issue around the SG fund, but which in effect was 'your f**cked!' It was not worth his while to deal with such a relatively small investment.

I will try to contact the Sovereign Trust in Guernsey directly, where my funds are managed, but not being in any way financially savvy, it would be nice if DeVere were to offer some final assistance for an unhappy former customer in order to close this sorry affair. Ian James

Devere Group's reply to:

Check fees carefully, strong rotation financial advisors | Devere Group review from Basel, Basel-Stadt

Dear Sir,

Thank you for your comments. deVere Group aims to recruit the very best employees and provides on-going training to ensure we can maintain the high standards we expect from all of our advisers. However, as the client, you are entitled to obtain second opinions from other advisers before choosing to invest. We are sorry that you have received unsatisfactory care following the departure of your deVere Consultant. We aim to make this infrequent transition period as smooth as possible for all of our clients.
Review
#935078 Review #935078 is a subjective opinion of poster.
Pros
  • Global scope
Cons
  • Follow up
  • Transparency
  • Consistency
Reason of review
Pricing issue

Hi, I was approached by financial advisors of the Vere Group (in Switzerland) and they advised Generali Vision Plan. Although the 1st financial advisor seemed very engaged and I signed up to the Generali Vision Plan short thereafter he left the company and since there has been enormous rotation leading to practically no followup, delays in portfolio changes and limited advise, which led me to have to start doing it myself.

Recently I noticed that the fees of my Vision plan were significantly higher then was explained to me by the Veere Group.

In short it seems that it will become difficult to get a positive return on this plan. This is always a risk when investing, and I am sure De Vere Group has professional advisors as well, but I would suggest to be very vigilant on what you sign up to.

Devere Group's reply to:

Bunch of crooks | Devere Group review

Dear Mr Innes,

As this fund is the subject of a potential legal matter we are unable to comment further at this time.

deVere is working relentlessly to find a solution to this matter for the small number of clients invested into this fund.

We will contact the clients who are invested in this fund once we have reached a solution.

Please feel free to direct any further queries to sgqueries@devere-group.com and we shall be pleased to assist.
Review
#911833 Review #911833 is a subjective opinion of poster.
Cons
  • Lies
  • Bad advice
  • High charges
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • devere scammers
  • devere Funds
  • deVere UK

Invested in UAM Strategic Growth fund on advice of your adviser. He told me that it was medium-low risk. I even note that your founder Mr Green played a big part in UAM and knew about this funds executives. Apparently you say you advised investors to leave the fund but I for one never got any such communication.

In fact from inception of policy until I noticed that the fund was suspeneded there was zero communication form your represenatives.

Upshot--Guess what I lost the lot when the fund collapsed. Since then I've sent several emails to your client department and the adviser - latest emails get no reply

Obviously once you've got your pound of flesh the investor doesn't matter anymore

Shame on you!

Contact Devere Group Customer Service

Mailing Address:
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Zurich, Switzerland 8008
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