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Devere Group review: De Vere, please return my lost money and loss of interest

Regarding: https://www.moneyweb.co.za/in-depth/investigations/deveres-backtrack-on-kellermann/ de Vere, please just return all of the money lost on the 2 policies (one under my name and one under my wife's name) + a mere 5%/PA interest (despite being told I could expect returns of 25%PA and above) and I will not go to the press (Mr. Tony Hetherington for example) or a lawyer.
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Comment
0 0
Review
#1715847 Review #1715847 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Full refund
Tags
  • De Vere - Please Return Lost Funds
Devere Group's reply to:

Devere Group review: 5 Years I lost money and the investment companies made £6250.

Dear Mr.Powell,

We are extremely sorry to hear you are not pleased with our service. As a company, we consistently strive to reach the high standards and ensure client satisfaction is upheld. Our understanding is that you have already been contacted on a separate platform and the matter is currently being looked into. However, should you have any inquiry or require further assistance, please let us know.

Regards,
deVere Group
author's review
Review
#1699752 Review #1699752 is a subjective opinion of poster.
Service
Devere Group Financial Advisor
Pros
  • Global scope
  • First contact was very professional
Cons
  • Do not side with clients
  • Take no responsibilities for own mistakes
  • Questionable advice given environment and customer profile
Reason of review
I lost money over 5 years of them advising me. They suggested a 7% growth which would mean 58,000 would become 81,348 over 5 years.
Loss
$23000
Preferred solution
Let the company propose a solution
Tags
  • dishonest business dealings

I moved my small QROPS of £58000 and 5 years later in a period of financial growth of about 10% per year I made a loss and they took £6250 in fees. How can this be legitimate.

So disappointed and a little angry. Trust once lost is never recovered.

0 0
Resolved
Devere Group's reply to:

Devere Group review: Appalling Quality of Financial Advisors - Resolved

Dear Mr.Ednei Romano,

Our understanding is that a representative from deVere Group will make contact and shall be assisting you with your complaint. However, should you have any inquiry or require further assistance, please let us know.

Regards,
deVere Group
author's review
Review
#1674556 Review #1674556 is a subjective opinion of poster.
Cons
  • Anything once they had my cash
  • Intransparent
  • High charges
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • devere scammers
  • cold calls

Update by user Oct 09

I was contacted by their Costumer care representative with an adequate solution to my concerns.

Original review posted by user Oct 08

It seems like I only contact by the Finacial Advisor when it is of their interest to sell new products or if I provide the contact number for potential new clients.

It is VERY DISAPPOINTING!

0 0
Devere Group's reply to:

Dear Mr.Collins, We are extremely sorry and disappointed to hear that you are not satisfied with deVere’s services. As a company, we consistently strive to reach the high standards expected of us with our clients. Nonetheless, we do understand that issues may arise and...
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2 0
Review
#1635351 Review #1635351 is a subjective opinion of poster.
Devere Group's reply to:

Dear Mr.Krantz, We are deeply sorry to hear that you are unhappy with our services. One of our top priorities is to ensure that client satisfaction is maintained. In the light of this, our dedicated Client Relations Department will revert back shortly on a separate...
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1 1
Review
#1624276 Review #1624276 is a subjective opinion of poster.
Product
Generali Worldwide Vision Retirement Plan
Tags
  • Devere Switzerland
Devere Group's reply to:

Dear Mr.Petrozzi, We are extremely sorry to hear you are not pleased by our service. As a company, we consistently strive to reach the high standards and ensure client satisfaction is upheld. Our understanding is that a representative from the Client Services team will...
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1 1
Review
#1528843 Review #1528843 is a subjective opinion of poster.
Devere Group's reply to:

Dear Mr.Gibbs, As a company, we consistently strive to reach the high standards for our clients. However, we understand that issues may arise and we are always very willing to clear up any queries or complaints our clients may have. Kindly confirm whether you would...
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2 1
Review
#1512536 Review #1512536 is a subjective opinion of poster.
Devere Group's reply to:

Dear Mr.Kay, We are tremendously sorry and extremely disappointed to hear that you are not satisfied with deVere’s services. As a company, we consistently strive to reach the high standards expected of us by our clients. Nonetheless, we do understand that issues may...
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1 1
Review
#1509105 Review #1509105 is a subjective opinion of poster.
Service
Devere Group Customer Care
Devere Group's reply to:

Dear Mr.Payne, As a company, we strive to reach high standards and make sure customer satisfaction is maintained at all times. However, we understand that issues may arise and we are always very willing to clear up any queries or complaints our clients may have. Please...
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5 0
Review
#1481342 Review #1481342 is a subjective opinion of poster.
Tags
  • Strategic Growth Fund Scam
  • Qrops

Contact Devere Group Customer Service

Mailing Address:
281 Seefeldstrasse
Zurich, Switzerland 8008
Phone:
+4 144 389 8282
All Devere Group Contacts

Devere Group Products and Services Reviews

Devere Group's reply to:

Dear Mr.James, Please send over your details and complaint to Andre Vorster andre.vorster@devere-acuma.co.za so he can assist you further. Once received, we can assure you that it will receive his urgent attention.
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0 0
Review
#1467143 Review #1467143 is a subjective opinion of poster.
Tags
  • Strategic Growth Fund Scam